Best-in-Class
Customer Experience
for Insurers

On-Demand Webcast

Policyholders are increasingly expecting digital services and seamless interactions across their customer journeys. Companies that develop a customer experience powered by strong data analytics can grow faster and more profitably. They can deliver the best-in-class Customer Experience from customer onboarding all the way through to claims management and settlement. Customer experience has been brought to the forefront by the COVID-19 crisis. 

This webinar opens up to insurers to provide a sense of security and efficient services to their policyholders. Insurance companies have a real opportunity to create a positive, lasting experience for their customers at a time when they need it most through personalized customer experience. Also, get access to our free bundle of resources around building great customer experiences for Insurers.

Get to hear about:

  • Use of analytics to deliver customized and targeted Customer Experience
  • Evaluate how cognitive technologies such as AI and ML can enhance Customer Experience at different stages of a customer journey.
  • Making automation decisions: Where can human interaction bring the most value today?
  • Delivering superior Customer Experience while working remotely.
  • Reflecting on the COVID-19 crisis: What lessons can we learn?

SPEAKERS

Claire Burns

CMO and Chief Startegy Officer

Prudential International

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Larry Nisenson

SVP and Chief Commercial Officer

U.S Life Insurance

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Chris Keegan

Senior Managing Director

Beencher Carlson

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Mukund Krishna

Founder , CEO

Suyati Inc

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