Salesforce Support and Maintenance Services

Mitigate the risk of downtime and let our
Salesforce experts take care of your Salesforce CRM.



    Take full advantage of our comprehensive suite of Salesforce support and maintenance solutions at minimal risk and outstanding services . Our team of Salesforce experts offer day-to-day support, monitoring all critical pieces of your system, development support, and general administration. Get access to using the full potential of our Salesforce hub containing Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, AI and many more. Evaluate your support needs and find out which Salesforce support service is the best option for your organization.

    Salesforce Support & Maintenance Services We Offer

    Implementation monitoring

    Proactively monitoring your Salesforce implementation, identify areas of improvement, recommend courses of action, develop best practices, and create an improvement plan.

    Continuous administration

    Taking care of day-to-day issues through a secure handling approach. Our administration support includes security management, user management, routine checkup, reporting, and maintenance.

    Bug fixing and resolution

    Re-evaluating the structure, identifying and reducing errors in the system, tuning misconfigured pieces, fixing production issues, and add-ons.

    User support and assistance

    Help users to understand the solutions, making it easy to use the system hassle free. Our experts provide user assistance to maximize the presence of Salesforce features in your business.

    Health Check

    Comprehensive analysis of your CRM system for inefficiencies and identify which feature requires optimization, and produce a detailed health report at the time of completion.

    Enhancing and customizing features

    Inspecting and finding ways to improve and upgrade your system to match the growing customer demands and CRM trends.

    Key Highlights of Our Support Services


    L1/ L2/ L3 Level Support Services


    ITIL Framework in our Support Models


    24*7 Support Services


    Support for any major/minor Salesforce features

    Pricing Models

    T&M(Time & Material) Model

    Calculate an end-of-the-month invoice based on the work done for the ongoing support of the existing application.

    DGT Model

    Our team acts as a virtual extension of the client's in-house development team. Pay a fixed-price based on an estimate for the amount of work that needs to be done.

    Our Support & Maintenance Services Guarantees

    • blank Flexible support models to suit your business needs
    • blankImproved service response and resolution time
    • blankResolve complex recurring issues
    • blankLower Costs and higher ROI
    • blank24/7 support to ensure quick turnaround time

    Why Choose Us?

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  • 50+ successful projects

  • 10+ years of experience in IT

  • 50+ Certified Professionals

  • blank Blended Onshore/Offshore Model

  • 300+ Delighted Clients

  • Customer Success Stories

    Our Clients Speak